SBS AI Senti decodes emotions, intents, and reactions from audience comments — across languages, emojis, and platforms — giving you insights that guide your next move.
Your audience is constantly reacting — through comments, emojis, and conversations. But reading individual comments doesn’t reveal patterns. And surface sentiment doesn’t reveal intent. Decisions end up based on interpretation — not clarity.
Your customers are talking everywhere — on YouTube, social media, reviews, and feedback forms. But manually sifting through thousands of comments is slow, and important insights often get lost.
Critical customer sentiment trends go unnoticed. By the time patterns emerge, competitors have already captured frustrated customers. Actionable Insights Transform raw feedback into clear recommendations. Know exactly what to fix, what's working, and where to invest your resources for maximum impact.
Without clear data visualization, teams struggle to prioritize improvements and justify resource allocation to stakeholders.
SBS AiSenti analyzes audience conversations through three structured layers:
When these layers are analyzed together, scattered reactions turn into structured signals.
Automatically collect and analyze feedback from all sources. Our Al identifies sentiment patterns, key themes, and trending issues in real-time.
Transform raw feedback into clear recommendations. Know exactly what to fix, what's working, and where to invest your resources for maximum impact.
Beautiful dashboards and automated reports make it easy to share insights across teams and demonstrate ROI to leadership. Everything You Need to Understand Your Customers Our comprehensive platform combines advanced Al with intuitive design to give you the complete customer feedback analysis solution.
Our comprehensive platform combines advanced Al with intuitive design to give you the complete customer feedback analysis solution
For platforms or surveys that don’t support OAuth, easily import data using simple CSV uploads.
Securely extract and analyze comments from connected platforms to uncover audience sentiment insights.
Positive, Neutral, Negative sentiment at a Glance.
Understand slang, emojis, and subtle emotions like joy, frustration, anger or love spread across feedback.
Analyze global feedback across languages to identify recurring phrases, viewer intents, and key topics.
Monitor how audience sentiment shifts and detect early concerns.
Automatically generates insight summaries that highlight key emotional and intent patterns across audience feedback.
Understand what's gaining traction, what's shifting, and where attention is required for smarter decisions.
AI-driven insights that help every team — from creators to leadership — make smarter, faster decisions
Starter — For getting started with meaningful comment insights
Growth — For insights with higher comment volume per run
Professional — For high-volume analysis and large audience conversations
Enterprise — For large-scale analysis, integrations & support requirements
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