Features
SBS AiSenti Features for Comment Intelligence & Emotion Analysis
Our comprehensive platform combines advanced Al with intuitive design to give you the complete customer feedback analysis solution.
Flexible Data Ingestion
For platforms or surveys that don’t support OAuth, easily import data using simple CSV uploads.
Securely extract and analyze comments from connected platforms to uncover audience sentiment insights.
Sentiment & Emotion Dashboards
Positive, Neutral, and Negative sentiment at a glance.
Understand slang, emojis, and subtle emotions like joy, frustration, anger or love spread across feedback.
Real-Time Insights & Trends
Analyze global feedback across languages to identify recurring phrases, viewer intents, and key topics.
Monitor how audience sentiment shifts and detect early concerns.
Decision Clarity Signals
Automatically generates insight summaries that highlight key emotional and intent patterns across audience feedback.
Understand what’s gaining traction, what’s shifting, and where attention is required for smarter decisions.